WORLDWIDE SHIPPING TO ALL ORDERS!
RETURN POLICY
THE RETURN POLICY IMPLEMENTED BY OUR WEB STORE STATES THAT ITEMS THAT HAVE BEEN RECEIVED IN THE WRONG SIZE OR HAVE A FACTORY MISTAKE MAY BE RETURNED WITHIN FOURTEEN DAYS OF RECEIPT, PROVIDED THEY ARE IN THEIR ORIGINAL CONDITION, SUITABLE FOR RESALE.
ORDER CANCELLATION, AMENDMENTS & EXCHANGE POLICY
CANCELLATIONS: ORDERS CAN BE CANCELED WITHIN 24 HOURS OF PLACEMENT. AFTER 24 HOURS, CANCELLATIONS ARE NOT POSSIBLE AS PROCESSING BEGINS IMMEDIATELY.
AMENDMENTS: CHANGES TO YOUR ORDER ( SIZE, COLOR OR SHIPPING DETAILS ) MAY BE POSSIBLE DEPENDING ON STOCK AVAILABILITY. PLEASE CONTACT US AS SOON AS POSSIBLE TO REQUEST ANY AMENDMENTS
EXCHANGES: EXCHANGES ARE POSSIBLE BASED ON STOCK AVAILABILITY. IF YOU'D LIKE TO EXCHANGE AN ITEM, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM FOR ASSISTANCE
IF YOU WOULD LIKE TO CHANGE YOUR SIZE, WE DO ACCEPT SIZE EXCHANGES BUT YOU ARE RESPONSIBLE OF THE SHIPPING COSTS! PLEASE NOTE THAT THIS IS ONLY ACCEPTABLE FOR GOODS THAT ARE IN IT'S ORIGINAL CONDITION & HAVE ALL ORIGINAL PACKING, TAGS, CARDS ETC...
UPON THE RETURN OF THE ITEM, YOU WILL BE ENTITLED TO RECEIVE EITHER AN EXCHANGE OR A REFUND. HOWEVER, THE COST OF ORIGINAL POSTAGE AND PACKAGING WILL NOT BE INCLUDED IN THE REFUND.
PLEASE CONTACT US VIA EMAIL AT INFO@SHOPWHELM.COM . WE WILL SEND A RETURN LABEL TO THE EMAIL ADDRESS ASSOCIATED WITH YOUR ORDER.
ITEMS THAT APPEAR TO HAVE BEEN WORN, WASHED, OR ARE NOT IN THEIR ORIGINAL CONDITION ARE NOT ELIGIBLE FOR REFUND OR EXCHANGE. THIS POLICY IS IN ADDITION TO, AND DOES NOT AFFECT, YOUR STATUTORY RIGHTS AS A CONSUMER.
TO ENSURE A SMOOTH RETURN PROCESS, PLEASE ENSURE THAT ALL RETURNED ITEMS ARE PACKAGED SECURELY AND ACCOMPANIED BY A NOTE, TO PREVENT DAMAGE DURING SHIPPING OR CONFUSION WITH RETURNS FROM OTHER CUSTOMERS.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™